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How do I install my Horse Watch camera?
You only need to install the app and log in using the provided credentials. The camera is fully preconfigured and ready to use immediately.

Do I need a Wi-Fi connection for the Horse Watch camera?
No, Horse Watch cameras operate via a built-in 4G SIM card or the provided mobile router, allowing them to function anywhere without a Wi-Fi network.

How long does the battery last?
Battery life varies by model. Most Horse Watch cameras have long-lasting batteries, and some models offer a solar panel for automatic recharging.

How does motion detection work?
The cameras feature AI motion detection. If using an SD card, the camera records all movements, which you can review later.

Can I review and save footage?
Yes, footage can be saved locally on a microSD card, which works well, and some models support cloud storage options. However, cloud storage is discouraged due to high data consumption.

Are the cameras weather-resistant and suitable for outdoor use?
Yes, Horse Watch cameras are designed for both indoor and outdoor use and can withstand various weather conditions.

What resolution and image quality does the camera offer?
Most models offer HD or 4K resolution, with night vision for clear images regardless of lighting conditions.

In which European countries does the data SIM card work?
The included SIM card uses the KPN (roaming) network and works in the following countries:

AUSTRIA | BELGIUM | BULGARIA | CROATIA | CYPRUS | CZECH REPUBLIC | DENMARK | ESTONIA | FINLAND | FRANCE | FRENCH POLYNESIA | GERMANY | GREECE | HUNGARY | ICELAND | IRELAND | ITALY | LATVIA | LIECHTENSTEIN | LITHUANIA | LUXEMBOURG | MALTA | NETHERLANDS | NORWAY | POLAND | PORTUGAL | RÉUNION | ROMANIA | SLOVAKIA | SLOVENIA | SPAIN | SWEDEN | SWITZERLAND | UNITED KINGDOM

How much data does the camera use during live monitoring?
On average, one minute of live viewing uses about 1MB of data. Exact usage depends on the resolution and usage patterns.

Your package includes 1 gigabyte of data. For example, if you view your horse live for one minute 10 times per day, you would use about 10MB daily, totaling around 300MB for a month. With the 1GB bundle, you could watch your horse live for one minute 10 times daily for about 100 days before using up your data bundle. If your credit runs out, you can easily top it up online to keep enjoying live images of your horse.

Viewing 10 times per day for one minute is generally quite a lot, so if you only use the camera at events, your data bundle will last a long time.

If you use the camera for foal monitoring and therefore watch frequently or want to save all movements, be aware that the camera constantly uses data (each time it records or when you watch). Watching 24/7 would use approximately 250MB per day, or around 7.5GB per month. In such cases, we recommend purchasing a data plan, available via the link to data subscriptions with various affordable options.

Are there costs associated with the camera's data usage?
The camera comes with a prepaid 4G SIM card with data credit included. After using up the credit, you can top it up via the management portal.

INCLUDED KPN Prepaid SIM CARD - HOW DOES IT WORK?

Works throughout Europe – No Contract, No Hassle, Easy Top-Up

  1. What is included with the KPN Prepaid IoT SIM card?
    The card offers mobile internet throughout Europe via the KPN network, along with a management portal to track data usage and validity.

  2. Which data bundles are available, and how long are they valid?
    Bundles range from 100MB to 25TB (up to 500GB for EU coverage) and are valid for 12 months from activation. The card can be easily topped up online, with an option for automatic refill.

  3. What are the costs?
    Some examples:

500MB: €8.75
1GB: €10.29
2GB: €18.15
5GB: €30.86

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